Support

QUESTIONS? ANSWERS!

<meta charset="utf-8" /><h2><strong>KAT Percussion Forum</strong></h2><p>Alternate Mode is pleased to bring back the <strong>KAT Percussion Forum</strong>. This is an open discussion forum where KAT instrument owners ask and answer questions about Alternate...

AUTHORIZED SERVICE CENTERS

Alternate Mode Tech Dept.35 Industrial Drive, Ste 2East Longmeadow, MA 01028(413) 594-0217 Email: katsales@alternatemode.com   MS Music Office LLC Shota Miyazaki 2-51 Tagara, Nerima, Tokyo 179-0073 (+81)-50-3161-7375 Email: miyazaki@alternatemode.com   ＭＳ音楽事務所合同会社 代表　宮﨑正太...

INSTRUMENT IS NOT BEHAVING OR PERFORMING CORREC...

Troubleshooting Your Instrument: Many troubleshooting solutions can be found under the Support tab in the product documentation. We also have an online forum where you can find answers to many common questions....

RETURNS AND REFUND POLICY

When you receive your order, always keep the paperwork that is included with it in case you wish to return or exchange an item. Also, save any emails you receive...